FedEx Improves from Last Year’s Performance
ShipMatrix, a logistics software firm, analyzed the on-time delivery rates of FedEx and UPS during Thanksgiving week, and each carrier saw significant improvement. This is a measure in which ShipMatrix does not factor in weather-related delays or snags such as an incorrect address or a recipient being unavailable to accept their package. In other words, it’s a measure of how well the carriers are delivering packages purely on their own merits.
FedEx’s on-time delivery rate jumped to 91%, whereas as last year its rate was at 83% during the same Thanksgiving week. Much of this can be attributed to the careful planning and communication done by FedEx and its partners – from bringing on 10,000 extra seasonal employees to working with shippers to and retailers to get realistic estimates of what they expect to ship, and when their busiest shipping days are expected to be.
Based on the carriers’ holiday season performance to date, ShipMatrix has a forecast that is sure to cheer shopping procrastinators: FedEx and UPS, it predicts, will achieve an on-time delivery rate of 95 percent or better on Christmas Eve.
PeriShip has done the same with our shippers – we collaborated and planned to have the appropriate amount of staff, resources, and tools at the ready for our shippers. We worked hand-in-hand to plan pick-ups, distribute supplies, and set reasonable expectations for service during the busy holiday season. PeriShip contributes to FedEx’s success by preparing our mutual customers with the knowledge and tools they need to succeed. Contact us today to see how we can help you achieve this success at email@example.com.
To see this full article follow the link here: FedEx and UPS are doing a better job delivering your Christmas gifts (so far)